Summary
This successful franchise comes with a tested business model, including operational processes, marketing strategies, and customer service protocols, which can significantly reduce the risk of failure compared to starting a business from scratch. The franchise is ideally situated in a densely populated suburb in Pretoria East.
Give me more informationFully describe the business's activities?
The business operates in a fast-paced environment, catering to both walk-in customers and online orders.
How does the business operate on a daily basis?
The staff members are highly skilled and have received comprehensive training in all key areas of the business, from customer service and cash handling to product preparation and store management. Their familiarity with the store’s processes allows them to operate efficiently and maintain high levels of performance, even in the absence of direct supervision. On a day-to-day basis, they handle all routine tasks, ensuring the store functions seamlessly.
To further maintain consistency in service delivery and operational standards across the franchise network, the franchisor provides a floating manager. This manager visits the various franchise locations on an ad hoc basis, conducting evaluations to ensure that each store meets the franchisor’s benchmark service delivery and quality standards. This support system helps maintain a uniform level of excellence throughout the brand while offering franchisees an additional layer of oversight and guidance.
Although the staff is capable of working independently and handling most operational responsibilities, it is advised that the new owner take an active role in the daily management of the store. Being present and involved can foster a stronger team dynamic, enable more immediate decision-making, and help the owner better understand the nuances of the business. By engaging with staff, monitoring performance, and interacting with customers directly, the new owner can build relationships that contribute to long-term success and ensure the business continues to thrive under their leadership.
What Advertising/Marketing is carried out?
What competition exists?
How could the profitability of the business be improved?
Upselling and Cross-Selling: Train staff to upsell additional items, such as drinks, desserts, or combo meals, which increases the average ticket size.
Give a breakdown of staff/ functions/ length of service?
Grillers
Cleaners
How involved is the Owner in running the business?
When does the current lease end?
What are the trading hours?
What are the main assets of the business?
Strengths?
Franchisor backing
Affordable Pricing.
Fast Service.
Popular Menu Items.
Delivery Partnerships.
Central office ensure consistent quality
Weaknesses?
Opportunities?
Digital Marketing.
Increase area-specific advertising.
Threats?
What is the reason for the sale?
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