Summary

Application based delivery business Using free-lance drivers or scooters to deliver orders from restaurants / pharmacies / hardware stores or any retailer that join

Give me more information

Fully describe the business's activities?

The business provides a delivery service for various merchants including but not
limited to restaurants, coffee shops, take-away's, liquor stores, supermarkets and
pharmacies

How does the business operate on a daily basis?

Clients place orders with the merchant of their choice, via telephone or the app
which are operated by the central call centre. Orders are processed by the call
centre, collected from the merchant and delivered directly to the client's home
or business

How does the business operate on a daily basis?

What Advertising/Marketing is carried out?

The franchisor advertises nationally via their website and social media platforms,
as well as sms campaigns to their broad existing database

How could the profitability of the business be improved?

The business can invest in additional scooters or delivery bikes for it's own purposes
The business requires a hands on owner-operator who is actively involved in contracting with new merchants

How involved is the Owner in running the business?

The owner should be actively monitoring the business online and be sure that merchants and end users are served well

Does the business need an office ?

The business can be run from any local location - as long as internet accessibility is good

What are the main assets of the business?

The the franchise holder should have excess to a good IT system and connectivity

Strengths?

Part of a well known, established brand with excellent franchisor support. The
software application has been developed and fine-tuned over many years
resulting in a simple, easy-to-run model with sustainable returns. Relatively small
initial investment.
This is a rapidly expanding industry, with great opportunities.

Weaknesses?

Complete owner involvement is necessary in order for the franchise to reach full
potential.
Long hours - the business operates from 9am to 9pm, 7 days per week.

Opportunities?

With the exponential expansion of the online purchasing and e-commerce industries, businesses are identifying the importance of delivery services which are being offered more readily. There are excellent opportunities to contract with numerous new merchants.